Helping you navigate expat life

Yes, all video calls are protected with end-to-end encryption. We use enterprise-grade security protocols to ensure your conversations remain completely private.

Sessions can be canceled or rescheduled within 24 hours of payment. Simply inform the expert to agree on a new time together.

As an ExpertEase user, you have 5 minutes at the start of your paid session to decide whether to continue the call with the expert. If you end the call within those 5 minutes, you'll be eligible for a reimbursement in your app wallet. To claim your reimbursement, simply open a claim through the app.